Privacy Notice
Effective Date: 5 August 2026
1. Who is Keeping the Data
OLA Sportswear Ltd. protects your personal data when you use our website https://olasportswear.com and purchase our products, whether as a retail or wholesale customer. We are committed to ensuring your personal data is handled with care and in compliance with EU data protection laws.
2. What Personal Data Do We Collect?
We may collect the following types of personal data:
● Contact Information: Name, email address, phone number
● Order & Delivery Info: Billing address, shipping address
● Account Data: Username, password (encrypted), order history, wishlist
● Wholesale Data: Company name, VAT number, business address, business details.
● Payment Information: (Handled securely via third-party processors; we do not store card details)
● Device & Usage Data: IP address, browser type, device type, pages visited
● Marketing Preferences: Email opt-in choices, newsletter activity
Our website and services are not intended for children under 16 years of age. We do not knowingly collect personal data from anyone under that age.
3. How Long Do We Keep Your Data
We will store personal data for as long as necessary to:
i. Complete and settle sales contracts and services,
ii. Handle any legal claims or disputes,
iii. Meet legal, tax, and accounting obligations,
iv. Prove compliance with legal duties,
v. Keep a record of communication (up to 3 years),
vi. Carry out direct marketing, unless the user rejects.
4. How We Collect Your Data
We collect data when you:
● Register for an account
● Place an order
● Sign up for our newsletter
● Contact customer support
● Browse our website (cookies and analytics)
● Apply for a wholesale account
5. Why We Collect Your Data
|
Purpose |
Legal Basis |
|---|---|
|
Process and deliver orders |
Contract performance |
|
Provide customer support |
Contract performance |
|
Manage wholesale applications |
Legitimate interest / Contract |
|
Send order and shipping notifications |
Legitimate interest |
|
Email marketing (if opted in) |
Consent |
|
Comply with tax and legal obligations |
Legal obligation |
|
Improve website and services |
Legitimate interest (analytics) |
6. Who We Share Your Data With
We only share your data when necessary, with trusted third parties:
● Payment processors (e.g., Stripe, PayPal)
● Delivery partners (e.g., DHL, DPD, local couriers)
● IT and hosting providers
● Analytics and marketing tools (e.g., Google Analytics, Meta)
● Accounting and legal service providers
● Government authorities (when legally required)
7. International Data Transfers
Some of our service providers may process your data outside the EU (e.g., in the USA). In such cases, we ensure that your data is protected through appropriate safeguards, such as EU Standard Contractual Clauses.
8. Your Rights Under GDPR
You have the right to:
● Access your personal data
● Request correction of inaccurate data
● Request deletion (“right to be forgotten”)
● Restrict or object to processing
● Withdraw consent at any time
● Request data portability
● Lodge a complaint with your local Data Protection Authority (e.g., UODO in Poland)
To exercise your rights, contact us at [email protected].
9. Cookies and Tracking Technologies
We use cookies to personalize your experience, analyze website traffic, and offer relevant promotions. For full details, please see our Cookie Policy.
10. Marketing Communications
We may send newsletters or promotional emails only if you have given your explicit consent. You can unsubscribe at any time using the link in the email or by contacting us.
11. Data Security
We implement appropriate technical and organizational measures to protect your data, including HTTPS encryption, firewalls, and secure third-party providers.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”
13. Contact
If you have questions about this policy or your personal data, contact: [email protected].